Privacy Policy
Your Privacy Matters at Luxuria
At Luxuria, we are committed to protecting your personal information and using it responsibly.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you have regarding your data.
- Transparent data usage practices
- Secure payment and account handling
- No sale of personal information to third parties
- Control over marketing communication preferences
Our goal is to offer a premium shopping experience with complete trust and clarity.
Information We Collect
We collect only the information required to serve you efficiently:
- Account details such as name, email, phone number
- Order and transaction information
- Shipping and billing address details
- Device and browsing information for performance and security
We collect this information when you create an account, place an order, contact support, or interact with our website.
How We Use Your Information
Your information is used to provide and improve services, including:
- Processing and delivering your orders
- Sending order updates, invoices, and support responses
- Managing returns, exchanges, and refunds
- Improving site experience, product recommendations, and fraud prevention
We may send promotional emails/SMS only if you opt in, and you can unsubscribe anytime.
Sharing of Information
Luxuria does not sell, rent, or trade your personal data.
We only share limited details with trusted service providers when necessary for business operations, such as:
- Payment gateways for secure transaction processing
- Logistics partners for order delivery and pickup
- Technology providers for analytics, hosting, and support systems
All partners are expected to protect your information and use it only for authorized purposes.
Data Security
We maintain reasonable technical and organizational safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.
While no system can be guaranteed 100% secure, we continuously monitor and update our security practices.
Cookies & Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember cart and browsing preferences
- Understand traffic and improve website performance
You can manage cookie settings through your browser at any time.
Your Rights
You can contact us to request access, correction, or deletion of your personal data, subject to legal and operational requirements.
If you no longer wish to receive marketing communication, you may opt out using the unsubscribe option in our messages.
Policy Updates
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
Any updates will be posted on this page with immediate effect.
Contact Us
If you have any privacy-related questions, please reach out to us:
Email: support@luxuria.com
Phone: +91 90000 11223
