At Luxuria, we want you to shop with complete confidence.
If something isn’t right, you can return or exchange your order within 30 days of delivery - absolutely free.
Our goal is simple: make your shopping experience seamless and worry-free.
To ensure a smooth return or exchange experience, please make sure:
Items that do not meet these conditions may not be eligible for return or exchange.
Products purchased during sitewide sale periods are eligible for exchange only.
Returns are not applicable on sale purchases unless the product received is defective or incorrect.
Returns and exchanges are not applicable on:
Returning or exchanging your order takes just a few steps:
Pack the product securely with original packaging and tags before handover.
Refunds are processed to your original payment method within 5-7 working days after pickup.
Refunds are processed to your shared bank account within 5-7 working days after pickup.
Refunds are issued based on the actual amount paid at checkout after discounts.
Shipping and delivery charges are non-refundable.
Need another size or style?
You can request an easy exchange within 30 days of delivery.
Exchanges are subject to product availability at the time of request.
If you receive:
Please inform us within 48 hours of delivery.
This helps us resolve the issue quickly for you.
We recommend recording a quick unboxing video as a precaution.
Orders can be cancelled within 24 hours of placing the order.
If your order has already been processed or shipped, cancellation may not be possible. However, you can still request a return after delivery.
Our customer experience team is happy to assist you.
Phone: +91 90000 11223
Email: support@luxuria.com